Privacy policy

PRIVACY POLICY

1. Information We Collect

We may collect the following information:

• Personal Information: Name, phone number, email address, delivery address.

• Order Information: Products ordered, preferences, special instructions.

• Payment Information: Payment confirmation details (we do not store full card details; all payments are processed securely via our payment provider).

• Website Usage: Cookies or analytics data to improve website performance and user experience.

2. How We Use Your Information

We use customer information to:

• Process and fulfill orders

• Communicate about order status, delivery, or updates

• Improve our products and services

• Send promotional offers only if you have opted in

We do not sell, rent, or share your personal information with third parties for marketing purposes.

3. Data Protection

We implement reasonable measures to protect your personal information, including:

• Secure storage of electronic records

• Limited access to personal data to only essential Cinnamona staff

• Careful handling of physical documents containing customer information

4. Cookies and Tracking

Our website may use cookies or similar tracking technologies to enhance your experience. These help us:

• Improve website performance

• Understand user preferences and traffic patterns

• Personalize content and promotions

You can disable cookies via your browser settings, but some features of the website may not function properly.

5. Sharing Your Information

We may share your information only in limited situations:

• With delivery partners to complete an order

• With payment providers to process transactions

• If required by law or government regulations

We will never sell or share your data for commercial advertising purposes.

6. Your Rights

As a customer, you have the right to:

• Access the personal information we hold about you

• Correct or update your information

• Request deletion of your personal data (subject to legal and business obligations)

7. Changes to This Policy

Cinnamona may update this Privacy Policy from time to time. Any changes will be posted on this page with the effective date. Please review periodically.